Kunder och kundnöjdhet: begreppen
Tio frågor om orden för att mäta och förstå kunderna.
10 questions · For everyone · Customers and sales
The questions on a screen, everyone answers on their phone, without an account. The free demo has room for 10 players for a quarter of an hour.
The questions
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NPS står för Net ___ Score.
Random Retail from PA, United States, CC BY 2.0 Write the answer
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Promoter
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I NPS svarar kunden på en skala som börjar på 0. Vilket är det högsta talet?
Guess on a scale from 1 to 20
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10
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Vad kallas de kunder som svarar 9 eller 10 i NPS?
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Promotorer
7 more questions
Play it for free on a screen, or take it into an account to change it and play it with your class or your colleagues.
The questions, and the bank they are part of, are Solecraft AB's and protected by copyright law.
Fler quiz: Customers and sales
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With a free account you change the questions, add your own and see what the room knew.